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We are only interested in maintaining a long term relationship with our clients. At Jeremy's exhibitions, over half the sales go to previous buyers. There is absolutely no point in having an unsatisfied customer and we will do everything we can to provide a quality of service that ensures that you will come back to our gallery. To achieve a first class service we need feedback, so please don't hesitate to email me on gallery@peachtreegallery.com if you have any concerns. If you are not completely satisfied with anything bought from us then please return it and we will either replace it or give you your money back. We fully understand that you may have concerns about dealing with a gallery over the Internet, especially for more expensive items such as original paintings or craft work. To overcome this we provide access to an independent and reputable Escrow service who will handle the transaction for us (for a reasonable charge) and provide you with an independent money back guarantee. See Guarantee for details. I appreciate that with works of art being unsatisfied may not mean that the item was damaged or unsuitable but simply that you didn't like it. we am very happy for you to return goods on the basis that you didn't like them. we can make this promise because we know from experience that it is very unlikely to occur. The most convenient way to pay for goods is via credit card. We take Visa, MasterCard and American Express. We provide a secure environment for the transaction and we do not retain your credit card details after the transaction is complete. Also we will not provide any of your details to third parties. See Privacy Policy for details. If you don't find what you want in our gallery then please contact me and let me know what you are looking for. We have a wide range of contacts amongst the art and craft community in Western Australia and if we can help we will. I hope that we have covered everything, if you need any information please contact us. Thank you for visiting our gallery. The easiest way to purchase a painting from this gallery is to use your credit card through a reputable internet financial service provider such as Paypal which we support. These guarantee the security of the payment (it is made through secure web site and we do not get to see your credit card details) and they also provide services which would allow you to be reimbursed on return the painting if you are not happy with it. In any case we guarantee to cancel payment if you return the painting. We have never had a painting returned but we certainly would not want any customer to keep a painting unless they love it. If you are interested in buying a painting just email us at jeremy@jeremyholton.com or gallery@peachtreegallery.com or phone/text message Jeremy on +61 411 580 903 (0411 580 903 in Australia). If you send your email address to us, we will then send you an email with details of the painting and button to pay via Paypal You will receive the painting by courier or airmail within a few days. Visit currency conversion site (opens new window) When you receive your order, if for any reason you are unhappy with the goods you have purchased from us, please notify us by email within thirty days of the receipt. Please wait for an reply from us by email before returning the goods to us for replacement or refund. Alternatively you can use the services of escrow which is a reputable independent organisation which will manage the transaction. Just let us know that you would like to use escrow and we will arrange for them to contact you via e-mail so you may choose a payment method. When escrow receives your payment, they tell us to ship your merchandise. When you receive your merchandise you will have two days to examine your purchase. To accept the shipment, you can e-mail i-escrow and accept the shipment, or merely wait for the two day evaluation period to expire. In either case escrow will release your funds to Peach Tree Gallery. If you find you do not want the merchandise you are responsible for the costs to ship the merchandise back to Peach Tree Gallery. All other monies will be refunded with the exception of escrow fee. Just notify escrow within the two-day examination period that you will be returning your merchandise and you will receive instructions from them. When we receive your return shipment escrow will return your fund escrow will charge you for their services and this will be in addition to the cost of the goods and freight. If you would like to take advantage of these services please contact me at gallery@peachtreegallery.com The description of each painting indicates whether it is framed or unframed. The price quoted includes any framing in which the painting is currently mounted. Generally unframed paintings are lower in price. Frequently a buyer may wish to arrange their own framing or it may be more convenient to transport the painting unframed. In these cases we can usually reduce the price of the work by the value of the framing. Please click on the chat button to discuss this with us or send us an email. We will ship any unframed and unstretched painting to anywhere in the world at no charge (including packing, freight and insurance). The cost of shipping framed or stretched (canvas stapled to a wooden stretcher) paintings vary greatly in costs for packing and freight so we have to charge for these to recover our costs. If you wish the work to be sent to you framed or stretched please contact us for an estimate of the costs involved Privacy Statement for Peach Tree GalleryPeach Tree Gallery has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses the information gathering and dissemination practices for this Web site: Peach Tree Gallery. Email addresses We receive several hundred spam emails every day (presumably because our address has been on the web for nearly a decade). Under no circumstances will we send spam email to anybody who registers their email address with us nor will we pass their address on to any other party AdvertisersWe use an outside ad company to display ads on our site. These ads may contain cookies. While we use cookies in other parts of our Web site, cookies received with banner ads are collected by our ad company, and we do not have access to this information. Registration FormsOur site's registration form requires users to give us contact information (like their name, email, and postal address). Contact information from the registration forms is used to ship purchases, information about our company. The customer's contact information is also used to get in touch with the customer when necessary. Users may opt-out of receiving future mailings; see the choice/opt-out section below. External LinksThis site contains links to other sites. Peach Tree Gallery is not responsible for the privacy practices or the content of such Web sites. Public ForumsThis site makes chat rooms, forums, message boards, and/or news groups available to its users. Please remember that any information that is disclosed in these areas becomes public information and you should exercise caution when deciding to disclose your personal information. Choice/Opt-OutOur site provides users the opportunity to opt-out of receiving promotional/marketing information from us please send email to gallery@peachtreegallery.com Contacting the Web Site
If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact:
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